How Do I Email the Customer a Receipt?
📧 How to Send a Customer a Copy of Their Shipping Receipt
🧭 Steps to Add Customer Email for Receipt
- 1. Navigate to Sender Info:
- When you begin the shipping process, you'll first be directed to the Sender Info section.
2. Locate the Email Field:
- Inside the Sender Info box, you'll see a text field labeled Email (optional).
3. Enter the Customer’s Email:
- Carefully type or copy the customer's email address into the Email field.
- Double-check for typos to ensure the email is entered correctly.
4. Confirm the Email:
- Once the email is entered, the customer will automatically receive a copy of the shipping receipt after the shipment has been completed and processed.
⚠️ Important Notes
- The email field is labeled "optional", but filling it out ensures the customer receives a copy of their receipt directly in their inbox.
- The shipping receipt will be sent after the shipment is finalized and tracking information is available.