How Do I Email the Customer a Receipt?

📧 How to Send a Customer a Copy of Their Shipping Receipt


🧭 Steps to Add Customer Email for Receipt

  • 1. Navigate to Sender Info:
    • When you begin the shipping process, you'll first be directed to the Sender Info section.

2. Locate the Email Field:

    • Inside the Sender Info box, you'll see a text field labeled Email (optional).

3. Enter the Customer’s Email:

    • Carefully type or copy the customer's email address into the Email field.
    • Double-check for typos to ensure the email is entered correctly.

4. Confirm the Email:

    • Once the email is entered, the customer will automatically receive a copy of the shipping receipt after the shipment has been completed and processed.

⚠️ Important Notes

    • The email field is labeled "optional", but filling it out ensures the customer receives a copy of their receipt directly in their inbox.
    • The shipping receipt will be sent after the shipment is finalized and tracking information is available.

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